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State Farm® Insurance Agent Pam Franz

621 Hampton Highway
Yorktown, VA 23693-4101

Between Tabb Library/YMCA & Victory Boulevard light/beside Brittany's Beauty Bar

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Office Info

Office Hours

9am - 5pm
8:30am - 4:30pm
After Hours by Appointment
Call us 24 hours a day!


621 Hampton Highway
Yorktown, VA 23693-4101


About Me

Welcome! Welcome! Welcome to Pam Franz, State Farm Agent. Did you know that we serve the entire state of Virginia? Our office focuses not only on our local residents but especially welcomes assisting our military personnel who re-locate to the Peninsula. We serve the entire Hampton Roads area to include Williamsburg, Poquoson, Gloucester, Newport News, Hampton, & Yorktown. We offer car insurance, as well as motorcycles, recreational vehicles, & antique autos, homeowners & flood insurance, renters insurance, business insurance, life insurance and health products plus so much more! Please don’t be shy! Call, text, email or just come on into the office.

We also offer notary public services. When you arrive, feel free to visit in a cozy environment and to be offered tea, coffee, soft drinks or a snack. We've been told our candy selection is yummy but we cannot promise it is fat free!

Some quick fun facts about Pam: I was born & raised in Williamsburg & for 26 years resided in an unrestored Colonial Williamsburg home. I attended the College of William & Mary finishing up my BA degree at Christopher Newport College. I am married and have one son who graduated in 2020 from the University of Mary Washington & now has completed his MBA. We also have a rescue mixed breed dog and a sweet rescue kitty cat. On January 13, 2023, I celebrated 37 years with this awesome company! I began my career as an agent on March 1, 1994 after working in another area at State Farm. My husband, brother, sister, nephew & son are all former or current State Farm team members or employees.

I am a long-time supporter of St. Jude's Children's hospital, the Heritage Humane Society of Williamsburg, An Achievable Dream in Newport News, Community of Faith Mission for the homeless, Yorktown YMCA & York County Public Education among just a few. I have been a trustee for the York County Library Board since 2012.

In 2016, after twenty consecutive years, I earned recognition as a Crystal Honor agent at State Farm and have remained one since.

I have been a consistent leader in my profession but am most happy to be considered a mentor agent to others. I also very much enjoy learning from those who have arrived after me. My Licensed Agent Team Members and I truly love State Farm’s slogan, “Like a good neighbor, State Farm is there ®” because it means so much more to us.

As the weather warms up and summer approaches, we're excited to offer insurance products that protect you and your family during your adventures. Our office is ready to help you protect your auto, home, and life. Call, text, or email of office to make sure you have the protection you and your family need! Contact us today!


Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Home Loans, Annuities

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Our vision is to be insurance professionals whose actions are continually marked by keeping our customers' interests as our primary goal each day as well as assisting in managing the enormous risks of everyday life. We treat all of our customers in a caring, friendly and professional manner. We serve the entire state of Virginia. We focus on re-locations to the Hampton Roads area including Williamsburg, Gloucester, York County, Poquoson, Newport News, Hampton and Yorktown. We offer car, truck, auto, motorcycle insurance, home insurance, renters insurance, life insurance and health products just to name a few. We also provide notary services.  We have a welcoming office and would love for you to stop by for a relaxing visit with us and enjoy a cup of coffee or a soft drink. We have the most delicious candy east of the Mississippi too.  Please stop & visit at our Yorktown location as we will always be glad to see you!


David Booth-BA/Mary Washington College, L&H & P&C professional. Tenure 2002;   Amy Westerfield/P&C Professional. Tenure 2020

David Booth State Farm Agent Team Member

David Booth

Office Manager

David has been an integral part of our office since January 2002. He holds a BA from Mary Washington University. David is married & has one son. He loves playing basketball, traveling & being with family. David holds multiple-line licenses and manages the office offering great customer service.
Amy Kight State Farm Agent Team Member

Amy Kight

Property & Casualty Representative

Amy has lived in Virginia her entire life. She enjoys living in the rural Gloucester area. Amy and her boyfriend have two fur babies to keep them busy. She enjoy attending car shows and going to the beach.

Gail Hedgepeth State Farm Agent Team Member

Gail Hedgepeth

Property & Casualty Representative

Gail is a legacy team member assisting State Farm agents in various roles since 2009. She is a Master Hand Engraver of Precious Metals & one of the very few in the world who is a female. Gail enjoys hiking, boating, horse back riding and going to the beach.
Lori McDonald State Farm Agent Team Member

Lori McDonald

Property & Casualty Representative

Lori is a lifelong York County resident. She is a Tabb High School graduate class of 2016. Lori enjoys living in Seaford with her boyfriend and their 15 month old son. Lori has 2 sweet labs. She enjoys spending time with her family, going to the beach & reading a good book.
Kris Makowski State Farm Agent Team Member

Kris Makowski

Property & Casualty Representative

Kris recently moved from her home state of Michigan. She is a graduate of Michigan State University. Kris & her husband owned their own construction business for many years. Kris also worked with an independent insurance office the last few years before their move to Virginia. Kris enjoys spending time with her husband & their 3 children. She enjoys exploring her new home with her 3-year-old Doberman, Fred. Kris is very excited to be here & has recently discovered OBX!
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.