State Farm® Insurance Agent Pam Franz

"I have worked with Pam and David for years, taking care of the grounds at their office. They have always been a pleasure to work with. I recently made a switch to them for my auto insurance which was less than half the cost of my previous policy. I had the pleasure of working with David. He made the process a breeze! Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."

"I worked with Lori McDonald in finding the best product for a rental property I was purchasing. She was fantastic. Always friendly and thorough with every step of the process."

"I’ve had a policy through Pam Franz office with State Farm for over a decade now and their team is top notch. Over the last two weeks Lori has helped my fiance and I with policies for both of our new vehicles and a special event policy for our upcoming wedding. It has been a very pleasant experience, Lori is professional and super easy to work with. Highly recommended, 10/10 service!"

"Highly recommend! I recently sold my car and purchased a new one and Amy helped walk me through everything. She told me exactly when to cancel my old policy and got the new one in place, with proof of insurance sent over immediately. She also got me an excellent rate. I had shopped around for quotes on my new car and and this was the best deal by far. I have been with State Farm for quite a while and she has been has been great to work with every time I have reached out."

"Agent Lori has been a fantastic help in getting me situated with adjustments to my auto policy and helping me understand and set up a new Renter's policy. Service, like what she has provided for me, is why me and my family have always relied on Pam's office when we're in the area."

"We have been with this particular branch of State Farm for well over 20 years . David is our Agent and I can’t say enough wonderful things about him. He is very professional and very kind . David never hesitates to answer all of our questions with patience. He is a wealth of knowledge and is the main reason we will continue to entrust our insurance needs with State Farm. Thank you for listening ."

"State Farm never disappoints. My husband and I recently got married and we were shopping around for insurance companies that were good on our budget and that gave us the coverage we needed. We came across State Farm and not only were they good on our budget but the service was amazing! The lady who helped us out was Amy Knight, she was truly our knight in shining armor and I couldn’t be more grateful for her knowledge and joyful spirit! Thank you State Farm for being so good to us!"

"We are long time clients of 28 years. Ms. Franz and her staff have exceeded our expectations in providing high quality personalized information and service. We were especially impressed with Lori who we interacted with during our last two meetings. Lori was extremely knowledgeable, friendly and offered us detailed information that was very helpful in our decision making process. We felt we were a valued customer, all questions were throughly addressed, and we felt confident in our policy decisions. We are so grateful we have a set of professionals who we trust in this business to guide us. Thank you for all the years of fantastic customer care!"

"Amy was very helpful and knowledgeable with my renters insurance. Everyone in this office is awesome and very nice. Best insurance agents I've ever delt with!"

"Lori Thank you for all your support today You helped me with programs I didn't know State Farm had to offer It was a pleasure working with you today Again Thanks for all your help"

"State Farm has been the standard for insurance in my family for many years. Pam Franz’ office and David Booth specifically have provided beyond outstanding care. I have unfortunately had to file two separate types of claims within two weeks, and their staff have helped the entire process be more than smooth. Additionally, the claims handler, Ms. Jackson, is an absolute asset to this company. She was thorough, competent, and answered every question I have had. When you experience an emergency, the last thing you want to do is worry about insurance issues. State Farm has been there for me on every occasion. I think other agencies could learn from them on customer service and pride in their work."

"Although I am a relatively new State Farm customer, I have consistently had positive experiences when contacting the office. I would specifically like to recognize Amy and Lori for their exceptional assistance. They have both gone above and beyond to address my family's needs, and I am very grateful for their help. I am thankful for the excellent service I have received and look forward to a long and continued relationship with this team."

"Excellent service provided by Pam and her team! Amy was super helpful with assisting me, and so personable and easy to talk to. She made setting up my insurance fun! I would recommend this team to anyone!"

"Thank you to Pam Franz and her team for getting us a reasonable auto quote! The process was smooth and easy and David was great to work with! Highly recommend!!"

"Very informative with any questions or issues I’ve had with my new home purchase. Great at answering the phone or returning calls in a timely manner if there are any questions. The staff is nice and pleasant to work with."

"Big shout out to David and Lori for helping me with a Life Insurance Policy for my granddaughter. They are both extremely pleasant and helpful and the process was streamlined and easy. I am so glad to know my insurance needs are always met."

"Everyone at Pam Franz State Farm has always been knowledgeable and pleasant. Whether I needed to review policies, make a claim, or just check on a payment, the staff has always been friendly and helpful. I feel confident that they are there to help when I need them. Thank you Pam, David, Amy and Lori."

"Long time customer of State Farm and very pleased with their service! Over the last several years I have been constantly adding coverages for various vehicles, trailers, and properties. Amy has been incredible to work with. Amy has not only offered me exceptional coverages but she has also saved me money! Its great to be able to have all policies under one roof and have a trusted team handling everything."

"Excellent Service and Expertise! I recently worked with Pam Franz's office at State Farm to create a new insurance policy for my new house, and I couldn't be more pleased with the experience. I had the pleasure of talking with David about my insurance needs and he was attentive, knowledgeable, and genuinely invested in finding the best solutions for my needs. He took the time to explain complex terms in a way that was easy to understand and provided several options tailored to my budget and coverage requirements. Throughout the process, David was patient and never made me feel pressured to make a decision. What stood out most was his commitment to customer service. He was quick to respond to my questions, proactive in following up, and thoroughly ensured that every detail was handled correctly. If you're looking for a professional, reliable insurance agent who truly cares about their clients, I highly recommend Pam Franz's office with State Farm. I feel confident and secure knowing my insurance is in their capable hands."

"The staff is great to work with. They answer questions regarding any concerns I may have. They have responded back to me in a timely manner if I needed to leave a message. Amy is especially great to work with and helped me with information regarding car insurance , home owners insurance and helped with closing my mom's flood insurance policy when her house was sold. I would recommend giving them a call and seeing if they can help you with your insurance needs."

"We recently visited Lori at State Farm to inquire about auto and renters insurance, and we couldn’t be happier with the experience! Lori was incredibly friendly, honest, and forthcoming from the start. She answered all of our questions with ease and demonstrated an impressive level of knowledge about insurance. What truly stood out was how quick and efficient she was—by the time we walked out, everything we needed was insured. In other insurance experiences between my wife and me, it has been nothing short of a pain, but Lori made everything easy and left nothing uncertain. It was truly a breath of fresh air dealing with someone who genuinely has our back. Lori is a true expert in her field, and in a world where it’s hard to find genuine people, she went above and beyond for us. Highly recommend working with Lori if you’re looking for top-notch service!"

"After all, was said and done I was very impressed with State Farm. and how they treat their customers, clients, and third parties affiliates. I will have to admit, I was a little skeptical about Insurance Companies similar to how most of us are reluctant to trust politicians. But surprisingly State Farm made the process very simple and did stand up or step up to their promises. Well in repairing my car they did exceptionally well. I am not sure if I am just lucky to have gotten an outstanding representative, Mr David how he and his staff are always been there by answering all my questions, providing solutions, professionalism, and have gone above and beyond he 'call of duty in helping me. All the ladies & David in the office are so helpful and they all make me feel apart of the family. I’ve been with State Farm for 26 years now."

"Good Team always helpful. Really make you feel like they have my best interests in mind whenever I've called."

"I recently changed my insurance agent from one in Williamsburg to Pam Franz in Yorktown because she was significantly closer and I couldn’t be happier. I met with Pam and Amy and they were the most congenital and friendly people I have ever met. They were extremely knowledgeable and made me feel as if we had known each other for years. It was the best experience I’ve had in a long time. Pam took the time to thoroughly go through all of my insurance policies and showed me several ways that I could save money on these policies. In addition, she provided additional information on other services, all with absolutely no push to get them. It was clear after this meeting that Pam and Amy sincerely wanted to make sure I had adequate insurance at the best possible price but most of all actually cared about my needs. It was the most warm meeting I’ve had in a long time. Absolutely, with a doubt, is the very best agent I’ve ever had. I am so thankful that I now have her as my agent!"

"David was super helpful walked me through the process of getting life insurance. He was super understanding courteous and on top of it funny and over all warm. Thank you so much David you are the man!!!"