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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

S Wilson

September 14, 2023

5  out of  5 rating by S Wilson
"David Booth was the agent that my husband Ronald spoke to for our automobile and home owners insurance. He shared that David did an excellent job of listening to what he was looking for and needed. Mr. Booth listened, answered his questions and explained the coverage we would receive for both. There was an issue with receiving our payment and Mr. Booth resolved the problem in a timely manner and to our satisfaction. We are very appreciative of the service he provided."

Honest Reviews

September 10, 2023

5  out of  5 rating by Honest Reviews
"I had the pleasure of having Amy as my Property & Casualty Representative at State Farm, and I can confidently say she's the best in her office. Amy's professionalism, knowledge, and dedication are truly remarkable. She went above and beyond to help me with my insurance needs, providing clear explanations and personalized solutions. Amy always answered her phone with a warm friendly greeting that made me feel like a valued costumer. Amy's attention to detail and exceptional customer service made the entire process seamless and stress-free. I highly recommend Amy to anyone seeking insurance services—you won't find a more committed and capable representative. She deserves every one of these 5 stars!"

Thomas Waser

August 30, 2023

5  out of  5 rating by Thomas Waser
"I wish I could give more stars! My job makes it difficult to take calls and schedule time to handle those nagging tasks like setting up/updating insurance. Fortunately, David made the task an absolute breeze! He reached out a number of times (unfortunately I wasn't ever available) to help reinstate my policy to maintain my low payments. He even called and worked with me after hours so we could finalize the details! I've used state farm for life insurance for the better part of ten years(?) and I don't plan on leaving!"

Aj Dickens

August 11, 2023

5  out of  5 rating by Aj Dickens
"Amy is always super helpful even when when I ask her a million questions. She makes the all the insurance process very easy and understandable. I’m am beyond happy to have her helping my family with out insurance needs."

Sarah Matthews

August 9, 2023

5  out of  5 rating by Sarah Matthews
"I had an amazing experience with the Pam Franz State Farm agency in York County. Mr. David Booth assisted me and was very great! and considerate as he presented multiple insurance plans from which to choose! My mother and I were SOLD! Instantly Me and my mother wanted something with better customer service and quicker human contact lol and this did it. .The service was outstanding and the products were exactly what we was looking for. We were very pleased with the service we experienced as the Pam Franz Team went above and beyond I’m grateful ."

Jesse Lewis

August 9, 2023

5  out of  5 rating by Jesse Lewis
"Great people and wonderful service! David Michael is a excellent agent. He took the extra time and work to save me money and answer all my questions. Highly recommend!"

Kevin Lee

August 4, 2023

5  out of  5 rating by Kevin Lee
"I've had Pam Franz State Farm for over 10 years and David has been my go to!! Great team!!"

Heather B

July 31, 2023

5  out of  5 rating by Heather B
"Amazing Staff! Best Service hands down! Everyone at the office from David and Amy to anyone really that has helped with my account truly has been phenomenal. Very professional team to work with."

Matthew Phillips

July 27, 2023

5  out of  5 rating by Matthew Phillips
"Excellent service, very professional and very willing to work with you to find the exact coverages you need and that work best for you."

Charles Shieler

July 21, 2023

5  out of  5 rating by Charles Shieler
"The staff at this office is outstanding, I spoke with a lady named Amy and she was extremely kind and very helpful!!! I highly recommend this agent to all seeking insurance."

Camille Donne

July 18, 2023

5  out of  5 rating by Camille Donne
"I’ve been a customer of this state farm for over 20 yrs. I wouldn’t go anywhere else. I use them for my home and for my business. They have never let me down!"

Cynthia Colonna

July 17, 2023

5  out of  5 rating by Cynthia Colonna
"I had an amazing experience with the Pam Franz State Farm agency in York County. Mr. David Booth assisted me and was very patient and considerate as he presented multiple insurance plans from which to choose! My parents were solid State Farm customers.I have been a loyal customer of a competitor for some years.Mr Booth provided extensive information and knowledge which led me to change to State Farm.The service was outstanding and the products were exactly what I was looking for. I am very pleased with the service I experienced as the Pam Franz Team went above and beyond to deliver the perfect products to meet my needs."

Heather Jacobs

July 11, 2023

5  out of  5 rating by Heather Jacobs
"I have been with Pam’s agency, specifically working with David Michael Booth for over 10 years. They are always accommodating, patient, and provide excellent recommendations to get more out of my policy while saving money. Very friendly and down to earth, never makes me feel like a number. Highly recommend Pam Franz and her entire staff to anyone!"

mike ski

June 21, 2023

5  out of  5 rating by mike ski
"They make the complex easy. It is nice to have someone in your corner. Thank Kris, you are the best!"

Erica Makowski

June 20, 2023

5  out of  5 rating by Erica Makowski
"I called into the office and spoke with Kris. She was very helpful and professional. She was delightful to work with!"

Dena Southern

June 9, 2023

5  out of  5 rating by Dena Southern
"Amy is absolutely the best! She is so knowledgeable and helpful. Thank you so much Amy!! You are a ROCKSTAR!! Please never leave. You're required to be at State Farm for as long as I live!! 🤣❤️"

Kate Murphy

June 6, 2023

5  out of  5 rating by Kate Murphy
"Had an extremely positive experience getting set up with auto insurance and getting a life insurance quote from David Booth. He was knowledgeable, informative and a pleasure to talk to and work with!"

Kimberly Artis

May 22, 2023

5  out of  5 rating by Kimberly Artis
"We all have those moments in life that we consider life-changing... Maybe your kid just turned 16 and they're driving, maybe you are getting a divorce and the two of you no longer want to be on the same policy, or maybe you get to brag big because you bought a new house or car!(CONGRATULATIONS BY THE WAY) Get with Amy Kight for ALL your insurance needs. She's not only empathetic to your needs, but she's knowledgeable about all the products and services you need... ANNNNNNND she's gonna try and find you discounts that fit your payment into your personal budget."

Turon Sharp

May 19, 2023

5  out of  5 rating by Turon Sharp
"Always great customer service. Greets customers on a personal level. Makes you feel that they are there to help you the best they can. If they miss your call they will call you right back as soon as they can. Always responds to emails promptly. 5 star service!"

Darius Stanfield

May 15, 2023

5  out of  5 rating by Darius Stanfield
"I have had insurance through Pam Franz and State Farm for 7+ years and I have never had any problems. David and Amy have always gone above and beyond for me whenever I had a question and I greatly appreciate them! I’d highly recommend anyone seeking any insurance or mortgage services to give her office a call."

Tamsin Hill

May 5, 2023

5  out of  5 rating by Tamsin Hill
"I’ve had Pam as my agent pretty much my entire adult life, and they now take care of all my insurance needs! ☺️ The stand out experience I’ve had recently was with Amy and getting my flood insurance switched over, it was a complete nightmare but Amy was constantly communicating and helpful, even kept me from forgetting or avoiding things that I needed to do lol I couldn’t recommend this agent and her team more highly 10/10 would recommend"

Phillip Smith

April 24, 2023

5  out of  5 rating by Phillip Smith
"My overall experience with Pam Franz, State Farm office has been great. David really does a good job explaining insurance options. I left the office knowing a lot more about insurance than when I first entered. Great Job!"

Ronnie-Jo Rasser

April 21, 2023

4  out of  5 rating by Ronnie-Jo Rasser
"They work really well to give me the best service possible, I work with David. He is very respectful of my time and strives for above and beyond. Phenomenal overall, I just got my first car so i'm new with insurance and he is always there for all the questions I ask"

Corey Crockett

April 21, 2023

5  out of  5 rating by Corey Crockett
"David and Amy are the best. David came out and took pictures of my antique car so I didn’t have to bring it to the office. Pam’s office has been the best to work with by far. I wouldn’t recommend people going anywhere else"

Catherine Miller

April 14, 2023

5  out of  5 rating by Catherine Miller
"They were very professional, kind, and helpful. Not only was the experience great, but they saved us a significant amount of money while providing better coverage. Sincerely, David Miller"