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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Gamez

July 13, 2024

5  out of  5 rating by Julie Gamez
"Choosing to get our life, home and auto insurance with Pam Franz is a decision we have never regretted. David Booth has always been a phone call away when we’ve needed information or assistance. Their office is professional, courteous and trustworthy."
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Gail Pearson

July 12, 2024

5  out of  5 rating by Gail Pearson
"I have been with Pam Franz and Statefarm for over 20 years. Pam, Amy and everyone there have been very helpful .Over the years I have had a lot of changes in my life and they have been there helping and guiding me every step of the way. It is nice to know that there are still people who care and still give personal service. I have and will continue to recommend them to everyone I know."
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Ashley Sutton

July 11, 2024

5  out of  5 rating by Ashley Sutton
"I have been with Pam Franz company for year's since I had my first car. They make sure you understand everything your getting and help your family when needed. David stayed on the phone with me to do my kids life insurance and explained everything in detail and made sure my house and car insurance was taken car of."
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Alex

July 11, 2024

5  out of  5 rating by Alex
"Pam Franz & her team are AMAZING! Been insured since 2002 with them with multiple policies after being referred & they have not disappointed! I got all my family to transfer their insurance over to them years ago & have not turned back! David is the great to work with & always goes above & beyond. Amy is awesome & super helpful & is very thorough & detail oriented. Pam is the nicest person ever & always so caring & accommodating with our needs. 22 years later still a loyal Pam Franz customer & will never steer away from them! THEY ARE AWESOME"
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Kevin Collette

June 21, 2024

5  out of  5 rating by Kevin Collette
"I called in for an auto and home quote and had the pleasure of speaking with Lori. She was very knowledgeable, patient and eager to help with any questions that I had. I would definitely recommend this office to anyone looking to work with State Farm!!"
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Brittany Morhiser

June 11, 2024

5  out of  5 rating by Brittany Morhiser
"Pam has been our insurance agent for over 8 years, and we couldn't be happier. Her team is knowledgeable, responsive, and kind. We wouldn't trust anyone else!"
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Noel Robinson

June 10, 2024

5  out of  5 rating by Noel Robinson
"The most honest, most amazing group of people you'll ever meet."
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bocko taco

June 7, 2024

5  out of  5 rating by bocko taco
"Very professional and friendly."
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Tannisand Cooking (Tannis and Cooking)

May 23, 2024

5  out of  5 rating by Tannisand Cooking (Tannis and Cooking)
"Its a wonderful agency! My agent, Amy knight, is a absolute gem of a person! Not to mention the adorable garden. Good prices too. I absolutely recommend!"
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Janice Vartuli

May 15, 2024

5  out of  5 rating by Janice Vartuli
"Amy Knight is always a pleasure to speak with and she makes sure all my needs are addressed. Always look forward to talking with her with all my insurance needs."
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Tom Long

May 9, 2024

5  out of  5 rating by Tom Long
"Pam has been my agent for a number of years. I have been so satisfied with her and her staff, especially Amy Kight and David Booth. Pam and her staff have always been so helpful in making changes, answering questions and always being there for me. Pam and her office are incredible representatives for State Farm. Truly the best!"
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Pam Heins

May 7, 2024

5  out of  5 rating by Pam Heins
"So many incredible things to say concerning this State Farm office and Amy Kight! Number 1, we own property in Yorktown but live in Wyoming. Our Wyoming agent said she had NEVER given just one agents name in an area but from her research we needed to use the Pam Franz State Farm Office only. We are glad we did! Amy has made all our transactions go smoothly. We make a phone call and what we need is done before the end of the day. She even makes suggestions so our bill is less expensive. This State Farm office is professional and Amy Kight is wonderful to work with for your insurance needs."
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Joshua Finney

April 24, 2024

5  out of  5 rating by Joshua Finney
"People are nice, get back to you quick and don’t mind helping if needed."
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Laura Smith

April 24, 2024

5  out of  5 rating by Laura Smith
"This agency is hands down the best in my opinion. They are always so friendly and ready to help with any questions that I have. If you are looking for an agency that is more like family than a business- I definitely recommend checking out Pam Franz, you will not be disappointed."
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D Jefferson

April 15, 2024

5  out of  5 rating by D Jefferson
"We have been a client of Pam Franz office for several years now and always rec'd great service from Amy. She is responsive in a timely manner, if she isn't the one to answer the phone and emails are replied to also in a timely manner. Amy listens to understand our issues and takes the time to answer in plain English, not like a lawyer. She has a great personality making her a very pleasant to work with. Definitely recommend the office and Amy."
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Victoria Dixon

April 5, 2024

5  out of  5 rating by Victoria Dixon
"David was incredibly helpful and personable. He explained everything clearly, let me know all my options, and acted quickly to ensure my requests were fulfilled within the call. David was a delight to speak with - thank you, David!!"
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ramon myers

April 2, 2024

5  out of  5 rating by ramon myers
"David is awesome. He will make your Statefarm experience very comfortable. If you are in need of an insurance agent he’s your guy hands down."
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Amy Pelfrey

March 25, 2024

5  out of  5 rating by Amy Pelfrey
"Pam and her team are fantastic. I have worked with her and her team for over 20 years and have not had any issues. Definitely recommend."
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Scott Walker

March 24, 2024

5  out of  5 rating by Scott Walker
"Love David, Pam, and the team at this office! They are always very helpful with any questions that I have. David is always on top of the latest changes and needs with my accounts with State Farm and they are the friendliest office on the peninsula!"
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Kaylyn Hunt

March 22, 2024

5  out of  5 rating by Kaylyn Hunt
"They are all really nice, helpful, and know what they're talking about. My family have been insured by State Farm and by this firm since we moved to VA."
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Colbie Lackey

March 13, 2024

5  out of  5 rating by Colbie Lackey
"David Booth has been a tremendous help in getting me my policies switched under my name. He is well Informed on various topics, and was so easy to communicate with, and was able to answer all of the questions I had. It helped reassure me that I made the best decision for switching the policy from under my parents into my own. I know if I have any other questions or concerns I can go to David and he’ll be able to answer it, efficiently and effectively, I would recommend State Farm to any and everyone. Thank you David and State Farm!!!!!"
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jason morsey

February 23, 2024

5  out of  5 rating by jason morsey
"Anytime I have a question or need to make a policy change, the team at Pam Franz Stste Farm has been there for me since my move to VA. I appreciate their professionalism and attention to detail."
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David Aldrich

February 19, 2024

5  out of  5 rating by David Aldrich
"Great insurance agency, good prices, friendly staff. I'd give them 6 stars if I could."
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Amie Guimond

February 12, 2024

5  out of  5 rating by Amie Guimond
"If I could give ten stars, I would. David has gone above and beyond to help my family and I transition insurance companies both seamlessly and painlessly as humanly possible while getting us the best rates and peace of mind coverage. Through the whole process he has been a rock answering questions and handling all of the details that go into starting new policies. I highly recommend this office to anyone who wants to deal with genuinely kind people that call when they say they will and always get back to you quickly with solutions and answers."
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Eric Burke

February 12, 2024

5  out of  5 rating by Eric Burke
"Amy Knight answered all my questions and is absolutely great to work with. Thank you Amy and State Farm!"